Privacy Policy

1.1 Information You Provide

When you register an account or use our services, we collect information you provide directly, including your name, email address, phone number, and any other details you submit through forms or profile settings.

1.2 Usage Data

We automatically collect information about how you interact with Xtallet, including pages visited, features used, actions taken within tournaments, device information, IP address, browser type, and timestamps.

1.3 Payment Information

When processing payments, sensitive financial data (card numbers, UPI credentials) is handled directly by our trusted payment processors. We only store transaction metadata such as amount, date, and status.

We use the information we collect to: • Provide, operate, and improve our tournament management platform • Authenticate your account and ensure platform security • Process payments and manage your subscription • Send transactional emails such as registration confirmations and invoices • Respond to your support requests • Analyze usage patterns to improve user experience • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We may share your data with: • Service providers who help us operate our platform (e.g., email, hosting, analytics) under strict data-processing agreements • Payment processors to complete transactions • Law enforcement or government authorities when required by law • A successor entity in the event of a merger, acquisition, or asset sale

Xtallet uses cookies and similar tracking technologies to maintain session state, remember your preferences, and understand how our platform is used. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect platform functionality.

We retain your personal data for as long as your account is active or as needed to provide our services. Upon account deletion, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.

We implement industry-standard security measures including TLS encryption in transit, encrypted storage, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to notify us immediately of any suspected unauthorized access.

Depending on your location, you may have rights to: • Access the personal data we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal data • Object to or restrict certain processing activities • Data portability To exercise any of these rights, please contact us at contact@xtallet.com.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you via email. Continued use of Xtallet after changes take effect constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please reach out to us at: Email: contact@xtallet.com