Privacy Policy

Xtallet ("we", "our", "us") is a Software-as-a-Service (SaaS) platform that provides event management tools for organizations and operators. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform. By using Xtallet, you consent to the practices described in this policy.

2.1 Account Information

When you register an account, we collect information you provide directly, including your name, email address, and organization details. This information is used to create and manage your account.

2.2 Usage Data

We automatically collect information about how you interact with the platform, including pages visited, features used, actions taken, device information, IP address, browser type, and session timestamps. This data helps us maintain, improve, and secure our service.

2.3 Billing Information

When you subscribe to a paid plan, payment transactions are processed by our third-party payment processor. We do not store card numbers, UPI credentials, or other sensitive financial details. We retain only transaction metadata such as amount, date, plan type, and payment status.

2.4 Content You Create

We store content you input into the platform — such as event names, descriptions, participant data, and uploaded assets — solely to provide the service you have subscribed to.

We use the information we collect to: • Provide, operate, maintain, and improve our software platform • Authenticate your account and ensure platform security • Process subscription payments and manage billing • Send transactional emails such as account confirmations and invoices • Respond to support requests and technical queries • Analyze aggregate usage patterns to improve the user experience • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances: • With service providers who help us operate our platform (such as hosting, email delivery, and analytics providers) under strict data processing agreements • With our payment processor to complete and verify subscription transactions • With law enforcement or government authorities when required by applicable law • With a successor entity in the event of a merger, acquisition, or asset transfer, with prior notice to you

Xtallet uses cookies and similar technologies to maintain session state, remember your preferences, and understand how the platform is used. These are strictly functional and analytical in nature. You may control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

We retain your personal data for as long as your account remains active or as needed to provide our services. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law, tax regulations, or fraud prevention purposes.

We implement industry-standard security practices including TLS encryption in transit, encrypted data storage, access controls, and periodic security reviews to protect your information. No method of transmission over the internet is completely secure. We encourage you to use a strong, unique password and to notify us immediately at contact@xtallet.com if you suspect unauthorized access to your account.

Subject to applicable law, you may have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal data • Withdraw consent for specific processing activities • Receive a copy of your data in a portable format To exercise any of these rights, please contact us at contact@xtallet.com. We will respond within a reasonable timeframe.

Our platform may integrate with or link to third-party services (such as Discord or analytics tools). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with.

Xtallet is intended for use by adults and organizations. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete that information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date on this page and, where appropriate, notify you by email or in-platform notice. Continued use of Xtallet after changes take effect constitutes acceptance of the updated policy.

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

For questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact: Xtallet Email: contact@xtallet.com Website: xtallet.com